Privacy Policy

The company JOINT STOCK COMPANY OF IGOUMENITSA CORFU PAXOS (hereinafter “KERKYRA SEAWAYS”), is committed to respect your privacy when using the services in accordance with the European General Data Protection Regulation (GDPR 2016)

We adhere to all processing principles such as legality, objectivity, transparency, purpose limitation, data minimization, accuracy, storage time limitation, integrity, confidentiality and accountability. We protect and safeguard the rights of our website visitors and our passengers for information, access, correction, deletion, processing restriction, portability, objection and non-automated profile-based decision making.

You are free to visit our websites without disclosing your personal information. We know that we use cookies to collect data on our website traffic and browsing activities, which you can disable, as we explain below.

This Policy applies in conjunction with the terms of use and conditions of your electronic transactions with us, such as for issuance, receipt, purchase, electronic or telephone booking, payment, cancellation of ferry tickets for the transport of persons and vehicles or other product and / or our service. This Policy does not apply when you make purchases, reservations, payment of ferry tickets and related services through agencies or third party websites, for which only third parties are responsible.

Collection and Processing of personal data

We collect and use lawfully the personal data absolutely necessary by law for the execution of the contract, ie when you buy and use our products and services, or for after-sales service, ie when you send us comments, questions or when you register with your consent your contact details for us to inform you about new products, offers and promotional activities.

The type of personal data we collect may include, where appropriate, name, postal / e-mail address, date of birth, gender, landline / mobile and fax number, IP address, credit / debit card details, vehicle, two-wheeler or other means of transport, types / categories of seats, vacation packages and other information collected during your transactions, when you subscribe to newsletters or through surveys.

If you choose to provide us with your personal information, be assured that we will process it only for the specific purposes that were communicated to you at the time of their collection and subject to special terms or preferences that you may indicate to us. Upon completion of the purpose of processing, our data is deleted or anonymized, subject to current tax and shipping legislation.

How do we use your data?

We process and use your data in accordance with Greek law and international conventions on passenger transport and safety at sea, for lawful purposes such as issuing and delivering tickets, making your purchases, canceling reservations or orders. managing your account and providing information about our products or services. We record the customer identification and identification data when required, such as e.g. on purchase or reservation, loss of tickets, passwords, correction of your data, etc. by taking the appropriate technical and organizational measures to identify you and protect your data from unauthorized or unauthorized access. We may use your contact details for the delivery of your tickets, for your information on any changes, delays or cancellations of itineraries, market research, information about the registration of our new ships, new products, services and special offers, either ours or selected third parties. Our communication with you is done on a case by case basis by phone, SMS, printed or e-mail etc under conditions of security and confidentiality. When you agree with us accepting the terms of use of each service, you know and accept the processing of your data which is done in accordance with this Policy.

When will we disclose your data to others?

We may disclose information regarding reservations, number of passengers, etc. to the competent supervisory bodies, such as the Ministry of Shipping and Island Policy and the competent port authorities, but also to cooperating companies of the “KERKYRA SEAWAYS” consortium, such as e.g. for the service and transfer of passengers during peak periods, under the terms of this Privacy Policy. We assure you that “KERKYRA SEAWAYS” does not sell or transfer your personal information to third parties, except those mentioned in the above paragraph, unless you have given us your explicit consent or this is necessary to deliver our tickets, products or services. For example, we may transfer your data to a bank, payment institution or credit / debit card company to validate your credit card information and receive payment for tickets and related services, either our own or from a third party which you have ordered, through our mediation, products or services. KERKYRA SEAWAYS may also be required to disclose your personal information in order to comply with any legal or regulatory requirements or obligations under applicable law.

Cookies

We use cookies, small files that are installed on your terminal device and are used to record traffic details of our websites. Installing such IDs on your computer helps us identify you in future visits, so you do not have to re-enter your registration details each time you visit us for purchases or information. Depending on the type of browser you use, you may configure your browser to ask you to accept or reject cookies on an individual basis or to reject all cookies from your browser, which may affects the quality of internet communication. In any case, you should refer to the vendor or browser manufacturer for specific details about cookies.

Exercise your rights

You may exercise your rights under applicable law or make any request or inquiry about LFG’s privacy policy and practices by emailing info@kerkyraseaways.gr or by contacting our physical address: 7 Ionian Sea, Igoumenitsa, Attention of the Department of Personal Data Protection.

You can also contact us at any time, either in writing or orally, to obtain details and to access, correct, modify, delete, etc. the personal data we may have collected and hold for you.

You can contact us at any time to delete or remove your items from customer lists for use in promotions and direct marketing, to notify us of any changes to your items or to let us know how you would like to receive product information from now on. and our services. We will take all reasonable steps to verify your identity before giving you details about any personal information we may hold about you.

Information Security

“KERKYRA SEAWAYS” implements appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss and / or destruction, such as encryption of sensitive information such as your credit card and other financial information. Our booking systems and information systems have been redesigned to meet the requirements of the law for respect for privacy by definition and by design (Privacy by design / Privacy by default).

Policy Review

“KERKYRA SEAWAYS” reserves the right to modify or modify this Privacy Policy at any time in view of legislative changes. In any case, we will always publish this Policy on our website for reasons of transparency and information of the consumer public.

Secure Transactions

To secure your personal data, “KERKYRA SEAWAYS” applies automatic encryption. Your data is transferred ENCRYPTED. “KERKYRA SEAWAYS” uses secure encryption methods and the most accepted security protocols in order to secure Internet applications (SSL, HTTPS etc). Approved security certificates are used for users to log in. Security certificates use SSLv encryption technology.3. (at least) (Secure Socket Layer). Confidentiality is ensured by encrypting all messages at the SSL Record Protocol level. It also provides mandatory certification of server identity and optionally client identity, through valid certificates from trusted Certificates Authorities. SSL is a global Internet Standard and offers encrypted SSL communication based on symmetric & asymmetric cryptographic key. This key is stored on the servers of “KERKYRA SEAWAYS” with access only by data protection officers.